Shipping policy

Shipping Policy

Order Processing

Orders are processed after payment has been successfully confirmed. Processing times may vary depending on the product, fulfillment location, destination, and other order-specific factors. Estimated shipping information will be provided where available during checkout or in your order confirmation.

Delivery Estimates

RemoteMode ships to supported international destinations. Delivery times vary depending on the destination, fulfillment location, shipping method, customs processing, and carrier conditions.

Any delivery timeframe provided is an estimate and is not guaranteed unless explicitly stated otherwise.

Tracking Your Order

When tracking is available for your shipment, you will receive tracking information by email once it has been provided by the fulfillment or shipping provider. Tracking information may take some time to become active after shipment.

Customs, Duties and Taxes

Depending on your delivery destination, your order may be subject to applicable taxes, customs duties, import fees, or other local charges.

Any charges collected by RemoteMode will be displayed during checkout. Additional charges may apply upon import depending on the destination country's regulations and shipping arrangement.

Where such charges are not included in the order total, the customer may be responsible for paying them to the relevant customs authority or delivery provider, as permitted by applicable law.

Delayed or Lost Orders

If your order appears to be significantly delayed or lost, please contact us at support.remotemode@gmail.com with your order number. We will review the shipment status and work with the relevant fulfillment or shipping provider to determine an appropriate resolution.

Nothing in this policy limits any mandatory consumer rights or remedies available under applicable law.

Incorrect Shipping Address

Please review your shipping information carefully before placing your order.

If you notice an error after placing your order, contact us as soon as possible at support.remotemode@gmail.com. We will make reasonable efforts to update the shipping information where possible, but changes cannot be guaranteed once an order has entered fulfillment or has been shipped.

Contact Us

If you have any questions about your order or shipment, please contact us at support.remotemode@gmail.com or through our contact page.